Disclaimer
Effective date: April 1, 2025 · Last updated: April 1, 2025
1. General Information
The information provided by Smart Pet API on this website and through its API is for general informational purposes only. While we endeavour to keep the information up to date and accurate, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.
Any reliance you place on such information is therefore strictly at your own risk.
2. Limitation of Liability
To the fullest extent permitted by applicable law, Smart Pet API shall not be liable for any loss or damage — including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data, loss of profits, or business interruption — arising out of or in connection with the use of this website or the API.
In no event shall our total aggregate liability exceed the amount you actually paid us in the three (3) calendar months immediately preceding the event giving rise to the claim.
3. Data Accuracy
Smart Pet API strives to provide accurate and up-to-date breed data. However, all data is provided “as is” without warranty of any kind. We do not guarantee that the data returned through the API is error-free, complete, or current at all times. You are solely responsible for verifying the suitability of the data for your use case before acting on it or redistributing it.
4. Service Availability
Every effort is made to keep the API running smoothly. However, Smart Pet API takes no responsibility for, and will not be liable for, the API being temporarily unavailable due to technical issues beyond our reasonable control, including but not limited to infrastructure failures, scheduled maintenance, force majeure events (natural disasters, war, epidemics), or third-party service outages.
Subscribers on eligible plans may reference the Service Level Agreement (SLA) for specific uptime commitments and remedies. SLA credits, where applicable, constitute the sole remedy for downtime.
5. External Links
This website may contain links to external websites that are not provided or maintained by, or in any way affiliated with, Smart Pet API. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites and we are not responsible for their content or privacy practices.
6. Cancellation & Refund Policy
6.1 Automatic Renewal
Subscriptions automatically renew every 30 days unless cancelled before the next renewal date. It is your responsibility to cancel in time if you do not wish to be charged for the next billing period.
6.2 How to Cancel
You may cancel your subscription at any time from your account dashboard (Account → Subscription → Cancel Subscription), or by contacting us via the support email available in your dashboard after login. We recommend requesting cancellation at least 7 days before your next renewal date to allow sufficient processing time.
6.3 Access During Current Cycle
Upon cancellation, you will retain full access to the Service through the end of your current paid billing period, regardless of when you submitted the cancellation request. No partial refunds are issued for unused days within an active billing period.
6.4 Early Cancellation Refund
If you are not satisfied with the Service, you may request a full refund within 10 days of your initial payment by contacting us via the support email available in your dashboard after login. Refunds requested within this window are processed within 5–10 business days to the original payment method.
6.5 Non-Refundable Renewals
All subscription renewal fees are final and non-refundable, regardless of usage. It is your responsibility to cancel before the renewal date if you no longer wish to use the Service.
6.6 Failed Payments
If a payment method fails at renewal, our payment processor may retry the charge multiple times according to its own retry schedule. Continued failed attempts may result in automatic suspension or cancellation of your subscription without advance warning. You remain liable for any unpaid amounts if the renewal occurred as a result of your failure to cancel in time.
7. Changes to This Disclaimer
We reserve the right to update this Disclaimer at any time. Changes will be effective upon posting to this page. We encourage you to review this page periodically. Your continued use of the Service after any changes constitutes your acceptance of the revised Disclaimer.
8. Contact
If you have questions about this Disclaimer or our policies, our contact details are available in your personal dashboard after logging in to your account.